Help
What is CineDuo?
Does CineDuo have a free trial?
How much does CineDuo cost?
I didn't receive my CineDuo recharge code.
How to get the free trial of CineDuo
CineDuo is not available on my TV.
I can’t use CineDuo on my iPhone.
How to install the CineDuo app
How to activate the CineDuo subscription
How to recover my CineDuo password
I created a CineDuo account and did not receive the free trial.
Nebu is now CineDuo.
How do I activate my Nebu account on CineDuo?
If you were a Nebu user, you don’t need to create a new account. Just download CineDuo on http://WWW.CINEDUO.VIP our official websitel, login using the same email and password you used on Nebu. and that's it. You can start enjoying it right away!
If you had an active plan, all your remaining days will be preserved, and in addition, we gift you extra days for completing the migration.
Need more help? Contact us via email suporte@cineduo.com.
What’s the difference between Nebu Play and CineDuo?
CineDuo has kept everything great from Nebu and taken it to the next level, significantly improving the user experience to make it more attractive and intuitive. We maintain the same commitment to quality and the wide variety of content that characterized Nebu. At CineDuo, we have remained true to the brand’s essence and values since the beginning and focus on always providing the best service to our users.
Se você tinha um plano ativo, seus dias restantes serão todos mantidos e, além disso, te presenteamos com 15 extra days as a gift for completing the migration. migração.
Need more help? Contact us via email suporte@cineduo.com.
Which devices are compatible with CineDuo?
You can use the CineDuo app on the same devices where Nebu worked:
- Smartphone or tablet with Android system;
- TV Box;
- Smart TV;
- TV Stick;
- Computer (with emulator).
Need more help? Contact us via email suporte@cineduo.com.
What will happen to my saved profiles and history from Nebu?
Unfortunately, your Nebu account data will not be transferred to your CineDuo account. The new account will start with a zero balance. However, your remaining paid days will be preserved, and we'll give you an additional 15 free days as compensation.
Need more help? Contact us via email suporte@cineduo.com.
I forgot my password. How can I recover it?
I can’t log into CineDuo with my Nebu credentials.
Don’t worry! Send the email address or phone number registered to your account to suporte@cineduo.com, and our team will assist you.
The number of days I had on Nebu isn’t showing correctly on CineDuo.
Don't worry! Send an email to suporte@cineduo.com, suporte@cineduo.com with your registered email or phone number and proof of payment for your last plan. Our support team will help you.